Last updated: March 25, 2026
Trombone-Sound.com (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or shop at trombone-sound.com.
1. What information we collect
We collect:
- Personal data you give us: name, email address, shipping/billing address, phone number, order details.
- Payment information (processed securely by our payment providers – we never store full card details).
- Technical data: IP address, browser type, device information, pages visited, and cookies (see section 4).
- Account data if you create an account (email, password, order history).
2. How we use your information
We use your data to:
- Process and deliver your orders (digital downloads)
- Send order confirmations and download links
- Provide customer support
- Improve our website and prevent fraud
- Send marketing emails only if you have opted in
3. Legal basis (GDPR)
We process your data on the basis of:
- Contract (to fulfill your purchase)
- Legitimate interest (website improvement, fraud prevention)
- Your consent (marketing emails, non-essential cookies)
- Legal obligation (tax and accounting records)
4. Cookies and tracking
We use essential cookies for the shopping cart and login. Analytical cookies help us understand traffic. You can manage or disable cookies in your browser settings at any time.
5. Who we share your data with
We only share data with:
- WooCommerce / WordPress (our shop platform)
- Payment processors (e.g. PayPal, Stripe – they have their own privacy policies)
- Hosting provider (for site operation and security)
- Legal authorities if required by law
We never sell your personal data.
6. Your GDPR rights
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the German data protection authority
To exercise these rights, simply email us at trbn.sound@gmail.com
7. Data retention
We keep order data for 6 years (German tax law) and other personal data only as long as necessary.
8. Security
We use industry-standard security measures. Digital downloads are delivered via secure links that expire after use.
9. International data transfers
Some of our service providers are outside the EU. We use standard contractual clauses to ensure your data stays protected.
10. Changes to this policy
We may update this policy. The “Last updated” date at the top will change. Continued use of the site means you accept the changes.
11. Contact us
If you have any questions, please contact:
Mateusz Dwulecki
trombone-sound.com
Roman-Zeller-Platz 4
22457 Hamburg
Germany
E-Mail: trbn.sound@gmail.com
Thank you for trusting Trombone-Sound.com with your data!